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Training Programs

ETC’s products may seem simple, but there is quite a bit of intelligence just below the surface. We are committed to ensuring that our customers and partners know how to effectively setup and operate our products to get the most value possible.

Live Training Sessions

Please check out our upcoming live interactive training sessions and sign up to reserve your spot. If you can’t make these sessions, please do check out the pre-recorded sessions that you can take on your own schedule. If there is a topic that you would like training on, please contact us and we will do our best to build and deliver a course in the near future.

Recorded Training Sessions

These sessions were previously delivered and recorded so that you can view them at your leisure. Please contact us if you would like to see additional content here.


Getting Started with the ALiEn2 Plunger Lift Controller (40 mins)

This is a high level course that is targeted at new installers and operators of the ALiEn2 Plunger Lift Controller.

It covers:

  • ALiEn2 Simulator
  • Basic Navigation
  • The Plunger Cycle
  • Model Comparison
  • Available Connections
  • Controller Wiring
  • Optimization Cycles
  • Install Menu
  • Settings
  • History
  • Support
ALiEn2 Optimization Techniques (36 min)

The ALiEn2 line of plunger controllers can operate autonomously or as part of a SCADA system. It is capable of a number of different advanced optimization modes that allow it to adapt to any plunger lift well. In this course, we step through each of the available modes to explain how they fundamentally work, equipping you with the information you need to decide which mode to use for a given well.


Getting Started with the Cyclops and Sasquatch Plunger Sensors (30 mins)

This is a high level course for installers and operators that are getting started with Cyclops Plunger Arrival Sensor or Sasquatch Plunger Velocity Sensor.

This course covers:

  • Principle of Operation
  • Adjusting Sensitivity
  • Model Comparison
  • Mounting
  • Physical Connections
  • Connecting to RTUs/PLCs
  • Using Modbus with Sasquatch
  • Kinetic Energy Monitoring
  • Live Demo
Increasing Plunger Well Profitability Using Geomagnetic Sensing (25 min)

While plunger sensors are one of the least expensive parts on a plunger well, they can often cost operators more than just their price. Most plunger sensors feature an electromagnetic coil that picks up the plunger as it moves by. Many plunger arrivals can be missed if the plunger travels slowly, stalls before reaching the sensor, or does not have enough ferrous content. Other times, they can falsely signal an arrival when picking up lightning and inference from other nearby systems.

All of these issues combined with high sensor failure rates leads to downtime, poor optimization, and increased equipment costs. Geomagnetic sensing uses modern sensors and a microprocessor to read, filter, and react to changes in the earth’s magnetic field when the plunger nears the surface. This leads to the most rugged and reliable plunger sensors and opens up the door to sensing plunger velocity at surface that can enhance the safety and maintenance of plunger wells.


Modbus Communications Basics (26 min)

Modbus is the most common protocol used in the oilfield. In many cases, understanding the protocol and configuring devices to talk to each other is left to I&E, electricians, and developers. This course explains the fundamentals of serial communications and Modbus so that anyone can have a basic understanding of the protocol and how to use it.

Understanding Hazardous Locations Basics (32 min)

There is often a lot of confusion when it comes to understanding standards, testing organizations, and hazardous area classifications. We will go through explaining all of these concepts, how to read a certification label, and how to effectively install equipment that may reside in one zone but be connected to devices in another zone.

Product and Support UpdateS

2020 Q3 Product and Support Training (18 mins)

During this session, we will be giving you an overview of the new support resources we have put in place such as the Support Center and Reseller Program, details on product enhancements including GAPL and a fix for connectors coming loose, and some new product offerings including a cost reduced controller, refurbished controllers, and a faceplate replacement and refurbishment program.