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Popular Help Topics
Maintenance
Articles related to maintenance of ETC products.
How do I charge the ALiEn2 plunger lift controller battery?
What is considered a low battery?
What if my battery has no voltage?
What battery can I use in the ALiEn2 plunger lift controller?
What do I do if my solenoid does not seal?
Troubleshooting
Having trouble? Check out these articles to find resolutions to the most common issues.
What is considered a low battery?
What if my battery has no voltage?
What battery can I use in the ALiEn2 plunger lift controller?
What do I do if my solenoid does not seal?
Can I replace the fuse in an ALiEn2/ALiEn2 Expert battery?
Operation
Get help operating an ETC product correctly and efficiently.
Is there a software simulator for the ALiEn2/ALiEn2 Expert?
Why does my Cyclops keep fast tripping?
How do I use load factor with the ALiEN2 Expert to open the well?
What is Geomagnetic Sensing?
How can I configure the ALiEn2 Expert to operate a Gas Assisted Plunger Lift (GAPL) well?
Installation
Installation instructions and tips to get up and running as quickly as possible.
How do I use the ALiEn2/ALiEn2 Expert to switch an electric valve or signal an alarm?
Why is the solenoid mounted on the outside of the ALiEn2/ALiEn2 Expert controller?
Can I use a common supply for two (2) solenoids?
Can I use a common supply for three (3) solenoids?
Is there a software simulator for the ALiEn2/ALiEn2 Expert?
Integration
Integrating ETC products with other systems.
How do I use the ALiEn2/ALiEn2 Expert to switch an electric valve or signal an alarm?
How do I use the controller simulator to test Modbus?
How do I use Vision to interact with the ALiEn2/ALiEn2 Expert or Sasquatch using Modbus?
How do I enable and configure Modbus on the ALiEn2/ALiEn2 Expert?
How do I connect to an ETC controller or sensor in Vision?
Products
A collection of product articles to get you up and running quickly or find help on a product related issue or feature.
Features
Articles related to features of ETC products.
Accessories
Accessories for use with ETC controllers and sensors.
Replacement Parts
Replacement Parts for ETC products.
Tools
Tools to troubleshoot, maintain, and interact with ETC products.
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