How do I charge the ALiEn2 plunger lift controller battery?
The plunger lift controller has a built in battery charger that uses the provided solar panel to recharge the battery....
Maintenance
Articles related to maintenance of ETC products.
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What is considered a low battery?
ALiEn2 plunger lift controllers contain software that actively monitors the attached battery to determine when to go into a low... -
What if my battery has no voltage?
If you battery is currently reading 0V, then the fuse in the battery has been blown. This is only factory... -
What battery can I use in the ALiEn2 plunger lift controller?
ETC plunger lift controllers are certified as a full product with a certification label that details the type of battery... -
What do I do if my solenoid does not seal?
Solenoids can often get gummed up from oils and debris. They are meant to be taken apart and serviced. Over... -
Why is the solenoid mounted on the outside of the ALiEn2/ALiEn2 Expert controller?
We often get asked why the solenoid is installed on the outside of the plunger lift controller enclosure since everyone... -
Can I replace the fuse in an ALiEn2/ALiEn2 Expert battery?
The plunger lift controller battery has an in-line, slow blow fuse. This acts as a safety mechanism and ensures compliance... -
How do I connect to an ETC controller or sensor in Vision?
Vision Device Management is a tool provided by ETC that allows you to interact with our controls and sensors. Video... -
How do I upgrade the firmware on ALiEn2/ALiEn2 Expert?
ETC plunger lift controllers have a bootloader and separate firmware image that is used when it comes to programming them... -
Why is my ALiEn2/ALiEn2 Expert restarting, going to close, or having issues with values on a screen?
ETC plunger lift controllers have an error handling mechanism to deal with software errors in a graceful fashion. More minor... -
What is the best way to remove an ALiEn2/ALiEn2 Expert faceplate?
The faceplate in the ETC plunger lift controller has been designed to be removed and inserted in a very specific... -
How do I upgrade the firmware on the Cyclops IS/ExP or Sasquatch?
ETC plunger sensors have a bootloader and separate firmware image that is used when it comes to programming them with... -
How do I see what the Cyclops/Sasquatch sees in real time using Vision?
ETC Sensors have a unique technology embedded in them called Geomagnetic Sensing that monitors the Earth’s magnetic field in real... -
How do I submit an RMA to repair my ETC controller or sensor?
If you are an Authorized Reseller of ETC controls and sensors and wish to return devices that require a repair,... -
Can I install the solenoid away from the controller?
The solenoid is certified as part of the ALiEn2/ALiEn2 Expert and is expected to be installed with a short cable... -
Why does my Cyclops keep fast tripping?
There a number of potential reasons that a Cyclops could trip at an unexpected time. Here are the most common... -
Why does my Cyclops miss arrivals or not signal to the controller?
Cyclops is the most sensitive and flexible plunger arrival sensor ever, but even it can miss arrivals in some circumstances:... -
Where can I find certification documents for ETC Products?
All of the certification certificates and control drawings for ETC products can be found on their product page. Click on... -
How do I stop the Cyclops plug from coming loose?
The Cyclops is mounted on the lubricator and is subject to vibration each time that the plunger arrives. Over time,... -
What type of pressure transducer or sensor can I use with the ALiEn2?
The ALiEn2 line of controllers are designed to be ultra low powered, which does restrict the type of pressure transducer... -
Where can I find the Vision device Management software application?
Vision is a free PC software application that is available for download on the Vision product page through the menu. -
Do ALiEn2 batteries require maintenance?
Once an ALiEn2 controller is installed in the field and hooked up to the solar panel through the charger built... -
What is Geomagnetic Sensing?
Geomagnetic sensing is a technology that uses a magnetometer and a microprocessor to read the Earth’s magnetic field and look... -
How do I perform a self test on the Cyclops/Sasquatch?
All models of Cyclops and Sasquatch have a built in self test that generates a magnetic field and measures it... -
What are the model/part numbers for ETC products?
Each product that ETC manufacturers has a unique model number comprised of: Product Family Product Type Unique Variant Controllers The...
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